About this position
Job Description
Job Description
Position: Product Specialist 5/PS5
Location: Columbus, OH
Visa: Any Visa except CPT, TN and GC (PP number is mandatory to fetch I94)
Interview Type: webcam interview
Interview: Teams
Remote, although will need to attend occasional meetings on site
Columbus, Ohio candidates preferred
Years of Relevant Experience: 7 years
Preferred Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field.
Job Description:
- Create and manage changes to the system without interruption to the user
- Modify/configure the system to increase benefits and usability
- Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
- CRUD management & maintenance of user & system licenses
- Communicate with users regarding new features, enhancements, and changes to the system
- Monitor usage and mentor users/groups needing assistance
- Continually seek ways to further enhance the end-user experience
- Document company processes and workflows
- Develop process documentation and field maps
- Create new processes and associated reporting
- Import data as appropriate
- Monitor and manage exception logs for back-end system integration with SFDC
- Monitor, maintain & improve data quality
- Create & maintain dashboards
- Create & maintain reports including folder maintenance
Mandatory skills
- Salesforce.com Administrator certification is required
- Bachelor’s degree in information technology or related field
- Excellent analysis and problem-solving skills
- Detail oriented and self-starter with strong written and interpersonal skills
- Ability to work independently, as well as part of a team
- Great communication skills with enthusiastic personality
Certifications or Desired skills if any
· Salesforce
· Salesforce Service Cloud
· Salesforce Shield
· Drawloop
· Copado
· ezProtect
· OwnBackup – backups and seeding
· Metazoa Snapshot
Nice To Have Skills: Strong work ethic/Time & attendance punctuality
Qualifying questions if any: Candidates in Columbus, OH - preferred
Skills
Required / Desired
Required Amount of Experience in years
• Salesforce.com Administrator certification is required
Required
• Bachelor’s degree in information technology or related field
Required
Experience working administration and support of Salesforce including but not limited to managing multiple user setups, permission groups,
Required
5
Experience CRUD management & maintenance of user & system licenses
Required
5
experience Monitoring and manaing exception logs for back-end system integration with SFDC
Required
Location and commute
Columbus, OH .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3208043082.