About this position
Location: New York, NY (Hybrid / In-Office as needed)
Type: Full-Time
Compensation: $90,000 base (commensurate with experience)
Overview
We’re looking for an Account Manager to help manage brand relationships within our Brand Division and serve as the bridge between clients and our internal production teams. This role handles end-to-end account management across branded content initiatives, including video planning, production coordination, shoot execution, communication, and delivery.
The ideal candidate is highly organized, deeply communicative, production-savvy, and comfortable managing multiple brand partners simultaneously. You will be responsible for keeping projects moving smoothly, clients informed, and internal teams aligned across Slack and all necessary communication channels.
This is a hands-on, client-facing role for someone who understands how digital content gets made and knows how to manage expectations, timelines, and creative workflows at a high level.
Key Responsibilities
Client & Account Management
- Serve as the day-to-day contact for brand partners across active projects
- Manage client communication across Slack, email, calls, and meetings, ensuring responsiveness, clarity, and strong relationship management
- Translate brand goals, creative direction, and project objectives into clear internal briefs and action plans
- Proactively manage client expectations, timelines, deliverables, and approvals
- Identify opportunities to strengthen partnerships, expand scope, and improve overall client experience
Production & Project Management
- Coordinate end-to-end execution of branded content videos, from kickoff through final delivery
- Work closely with producers, creatives, talent, and post-production teams to ensure projects stay on schedule and on budget
- Manage shoot planning and logistics in collaboration with production leads (scheduling, locations, talent, assets, approvals)
- Track milestones, deliverables, revisions, and feedback loops across multiple concurrent projects
- Ensure all creative output aligns with brand guidelines, project objectives, and platform best practices
Internal Management & Communication
- Maintain clear, organized communication across Slack and project management tools
- Keep internal stakeholders and Account Director updated on timelines, priorities, and client feedback
Operational Responsibilities
- Manage scopes of work, timelines, and deliverables in coordination with leadership
- Ensure a high bar for organization, follow-through, and accountability across all brand engagements
Qualifications
- 2-5 years of experience in account management, brand partnerships, or client services at a digital production company, creative agency, or branded content studio
- Strong understanding of digital content production workflows (pre-production, production, post-production)
- Proven experience managing brand clients and multiple projects simultaneously
- Exceptional communication skills, written and verbal, with comfort operating primarily in Slack and fast-moving environments
- Highly organized, detail-oriented, and proactive with a strong sense of ownership
- Based in New York City Area and available for in-person meetings, shoots, and productions as needed
Nice to Have
- Experience working with creators, influencers, or talent-led productions
- Familiarity with short-form and platform-native content (TikTok, Instagram, YouTube, etc.)
- Background in branded entertainment, social content, or performance-driven content
- Comfort navigating fast-growth, entrepreneurial environments
Why This Role
This is a high-impact role. You’ll sit at the center of meaningful creative work, collaborate with talented internal teams, and play a critical role in delivering best-in-class branded content for leading partners.
Location and commute
New York, NY .
Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3198802207.