Communications Associate

About this position

Job Description

Greater Cleveland, Ohio · Full-time, on-site

Most people need a conversation, not a campaign, before they decide to support a cause. That's the work our Communications Associates do, on behalf of nonprofit organisations, across Greater Cleveland.

We're hiring to add new associates to the team!

What the work actually involves

You'll communicate on behalf of a nonprofit campaign at public-facing locations in the Greater Cleveland area.

Day to day, that means starting conversations with members of the public, explaining what your assigned organisation does, answering the questions people have, and helping interested supporters sign up to contribute.

It's in-person communication. Not remote, not digital, not writing press releases from a desk. The live conversation is the point of the job.

Who tends to do well here?

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• People who are comfortable talking to strangers, or willing to get there with practice
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• Experience in retail, hospitality, customer service or any public-facing role transfers well
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• No prior fundraising or sales background required. We train for the specifics.
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What you'll learn

Training is hands-on. New associates shadow experienced colleagues, work through the campaign materials, practice conversations with coaching, and keep getting feedback once they're running their own interactions. The skills built along the way, including clear communication, active listening, handling questions, and working toward measurable goals, carry into any public-facing or leadership role for a long time afterwards.

Where it can lead

Associates who perform consistently and want more responsibility have a credible route forward:

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1. Build a strong track record on the campaign
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2. Start supporting and coaching newer teammates
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3. Move into team-leadership or campaign-management responsibilities as opportunities open
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Progression depends on your results and your development. But we promote from within, and the pathway is real.

The practical details

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• Full-time, on-site, based in the Greater Cleveland area
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• Weekly base pay plus performance-based incentives
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• Hands-on training and ongoing mentorship from experienced team members
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To apply

Send your application through LinkedIn. If your background looks like a fit, we'll be in touch to arrange a short introductory Zoom so you can hear more about the role and we can learn a little about you.

Location and commute

2201 Broadway Ave, Cleveland, OH 44101.

Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3204012121.