About this position

Customer Reservation Consultant

Remote | Flexible Schedule | Training Provided

We're looking for organized, service-focused individuals to help clients with reservation requests, travel options, confirmations, and general planning support.

As a Customer Reservation Consultant, you'll help clients compare choices, organize important details, and stay informed throughout the reservation process. Depending on the request, you may assist with accommodations, transportation, activities, scheduling, or itinerary-related details.

Previous industry experience is not required. Training and ongoing support are provided.

What You'll Do

Respond to reservation inquiries
Gather client dates, preferences, and travel needs
Research and compare available options
Assist with confirmations and scheduling
Coordinate accommodation, transportation, or activity details
Provide updates and follow up on pending items
Help with changes or special requests
Maintain accurate client records

What We're Looking For

Strong communication skills
Good organization and attention to detail
Reliable follow-through
Comfort researching and comparing options
Ability to manage multiple requests
Confidence using email and online systems
Comfort working independently
Adaptability when plans change

Experience in customer service, hospitality, reservations, scheduling, sales support, or administration can be helpful, but it is not required.

What You Can Expect

Fully remote work
Flexible scheduling
Structured training
Ongoing support and resources
Access to digital reservation and planning tools
Opportunities to build travel, research, and customer-service skills

Eligibility

Applicants must be located in:

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

Apply

If you're organized, dependable, and enjoy helping clients compare options and coordinate travel reservations, submit your application today to be considered.

Location and commute

Allentown, PA .

Plan your route with Google Maps. Travel times and transportation options vary; confirm the work location with the employer before commuting.

How to apply

Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3182820301.