About this position
About Cynthia
Cynthia is a tasting menu restaurant at 32 Jones Street in the West Village: New York sensibility meets Brazilian warmth. It is thoughtful, intimate and exclusive, and every detail matters, from the first email to the last goodbye.
The role
We are looking for a General Manager to own the front of house. You will lead the FOH team, run the floor, and keep the building, supplies and systems in order so service is seamless every night.
You report directly to the owner, and work in close partnership with our Executive Chef and Chef de Cuisine. This is a hands-on role for someone who wants real ownership of a small, ambitious restaurant.
What you’ll own
FOH team and people
- Hire, interview and onboard all front of house staff
- Build and manage the FOH schedule
- Handle day-to-day FOH personnel matters, coaching, performance and interpersonal issues, with the owner looped in on terminations
Service
- Run expo nightly
- Close service 2–3 nights per week, sharing remaining closes with the FOH team
- Write and lead nightly pre-shift notes
- Hold the standard of hospitality on the floor every night
Purchasing
- Order all FOH service needs, FOH cleaning supplies and staff uniforms
- Manage FOH vendors and stay within budget
Facilities
- Own FOH maintenance and repairs, coordinating vendors as needed
- Manage linen service and floral replacement
Print and guest touches
- Manage menu updates and printing, working with our Executive Chef on every menu’s wording
- Produce business cards and guest birthday and anniversary cards
Systems and standards
- Maintain and update service manuals, SOPs and role checklists
- Train new and existing staff to those standards
What you bring
- 3+ years in a management role in fine dining, ideally tasting menu or Michelin-level service
- Experience hiring, training and leading a FOH team
- Comfort on expo and in pacing a multi-course service
- A sharp eye for detail, from table settings to printed menus
- Organized and self-directed: you see what needs fixing and fix it
- Warm, steady leadership under pressure
- Familiarity with Resy and Toast is a plus; Spanish is a plus
Location
New York .
The source lists New York but does not specify a city. Check the original listing for the work location and any remote-work conditions.
How to apply
Review the vacancy and complete the application on the employer or recruitment partner’s website. Requisition ID: WJ-3156023052.